Be Willing to Take Blame as Well as Credit
This week we discuss the psychological principle of being transparent about your strategic mistakes or missteps. Rather than trying to blame your mistakes on outside events or circumstances by admitting you erred, and are taking measures to right the error, customers will often respect your ability to accept blame and continue to purchase from you even after the blunder.
Being willing to be transparent with strategic mistakes takes courage, many are all too willing to take credit when things go well, but seem to become paranoid when they think they may have to admit a mistake and try to fix it.
In the week ending wrap up, I am seeing a slight upswing in traffic again. I remove the WooCommerce add-on for subscriptions and will replace it this week with gravity-forms (I’ll keep you posted on how that goes).
Be sure to visit the Facebook Group “Grow an Online Business” to comment on the podcast, ask questions, or post your business victories this week.
Check out the Website here: Broken Moon Media